Some time back I wrote about Michelle Gagne and the problems she was having with her Gulfstream trailer (RV). She created a webpage, posted to various social media sites about her problems and did more than just bitch. She backed up her complaints with photos, letters, emails, a calendar and testimony from Gulfstream employees themselves that confirmed to any reasonable person that Gulfstream has SCREWED her and her husband royally - to the tune of MORE than $53,000.

Now she’s starting to get momentum. Other people who are having Gulfstream Trailer issues are forming to consider filing a class action suit against Gulfstream. I’ve read a lot of the correspondence between Gulfstream and the Gagnes and as a journalist I’d say there’s a story there. And I’d say that Gulfstream needs to get its act together and quit acting like the stereotypical used car salesman and do the right thing. There’s not an executive there who allow their own family to be treated as the Gagnes have been (or maybe all the executives there WOULD treat their own families like crap!!). But it’s time for Gulfstream to step up and do the right thing.

One of the things that Gulfstream and other corporations have failed to realize is that with the internet their every shortcoming is subject to broadcast. Consumers have the upper hand for the first time in history!! Gulfstream filed a lawsuit to force the Gagnes to take down their website and I just laughed. Once your documentable misdeeds hit the internet its permanent!! Your best bet is NOT force, but paying attention to your customers and doing the right thing. Gulfstream obviously, has not and is not and will not do the right thing.

If you’re an RV owner, or considering becoming one, DO NOT BUY A GULFSTREAM TRAILER/RV until you read what has happened to the Gagnes. Their website is here: http://michgagne.weebly.com There are dozens if not hundreds of photos, plus the actual documents and the story of the Gagne’s trials and tribulations with Gulfstream RVs. Much luck to the Gagnes and anyone else experiencing issues with Gulfststream! If you want to join in the lawsuit, contact Michelle through her website!