[Photo, former Penn State coach Jerry Sandusky]
I’m finally feeling hope again after the rush of outpouring of anger and calls for Joe Paterno’s firing. If you don’t read or follow the news you may have missed the Grand Jury charges of 40+ counts of child sexual abuse against at least 8 children by former Penn State assistant football coach Jerry Sandusky. More victims are coming forward, making the count as high as 17, although the average pedophile is believed to molest hundreds of children in their lifetime. Penn State Athletics …

I am in the process of waiting, for the fourth day, for my files to download from Carbonite. I’m not a happy camper since the process, supposedly the “easiest on the internet” is a complex and confusing process for we tech dummies. This has been the week from hell…no, the month from hell. I’ve encountered provider after provider who had no idea what REAL customer service means.
So I emailed Jodi Kaplan, someone I know from a social media group I belong to. I got the awesome-est answer from her. …

It’s a funny thing about the word “No.” Some people have no ear for it. They’re blind and deaf and never seem to get it or hear it. Or if they hear it, they don’t listen. They keep charging onward like bulls in a china shop, destroying more relationships and opportunities in the process. So let’s recap something. When someone tells you they no longer want to be your friend, or your partner, or your buddy, or your business partner and you can’t resolve things at that stage, then it’s …

With every other best selling business book I hear about being about “leadership, customer service, and respecting or honoring your tribe,” the outpouring of admiration and regrets over Steve Job’s stepping down from his position at Apple bothers me deeply.
Those people we admire most, the business leaders we believe to be most admirable and trustworthy are praising a narcissist, one of the most emotionally devastating and abusive personalities known to man. Only the sociopathic serial killer does more damage to society.
Don’t mistake being a great innovator and genius for being …

In Anytown, USA or Anytown, The World, there’s a widget factory that employs 100 people. There’s production, shipping, administrative, sales, all the departments any factory would have. Things are going along as always until one day one of the administrative people gets sick. She’s the girl who orders all the supplies for the supervisors. It’s no big deal because she keeps things well-stocked and no one misses her.
The folks on the production floor hear about her illness and shrug.
“Doesn’t affect me,” they say, going on about their business.
The folks in …